Crisis Averted: Airline Systems Back Up and Running After Global IT Outage

The recent global IT outage caused chaos across different sectors, affecting not only financial companies but also airlines and hospitals. The situation was exacerbated by a cybersecurity firm’s update, which led to problems with Microsoft’s Windows worldwide. This resulted in widespread disruptions, with airports facing significant challenges in their operations.

Despite the challenges faced by airlines and airports, the Civil Aviation Minister has assured that the systems are gradually returning to normal. As of Saturday morning, airline systems have started functioning normally, and flight operations are running smoothly. The backlog of disruptions from Friday is slowly being cleared, with the expectation that all issues will be resolved by noon.

Passenger Experience

Passengers at various airports across the country have expressed relief as the reservation and check-in systems of most airlines are now operational. Even though there were substantial delays and cancellations on Friday, the situation seems to be improving. One passenger at Delhi Airport mentioned that the online printing process is once again convenient, and flights are back on schedule.

IndiGo, SpiceJet, and Akasa Air, which were heavily impacted by the Microsoft outage, have made significant progress in restoring their operations. IndiGo, in particular, had to cancel around 200 flights due to the issue. Despite this, the airline has assured customers that normal operations are being restored. SpiceJet and Akasa Air also confirmed that their systems at airports, including ticket bookings, are running smoothly after resolving the outage.

While the global IT outage posed unprecedented challenges to the aviation industry, it is commendable to see the swift response from airlines and authorities in rectifying the situation. The coordination between different stakeholders has been crucial in ensuring that disruptions are minimized and normal operations resume as soon as possible. As the weekend progresses, it is essential for airlines and airports to remain vigilant and address any remaining issues promptly to prevent further inconvenience to passengers.